Other Daily Needs Services

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Heart of Florida United Way 2-1-1 Information and Referral Helpline

211 is a free information and referral phone number. 211 links people in need with more than 2,000 local programs. 211 is staffed 24 hours a day. 211 will find help for:

  • 24-hour Crisis and Suicide Counseling
  • Elder Services
  • Physical and Mental Health Services
  • Utilities, Housing and Food
  • Youth and Child Care Issues

And much, much more!

If you or someone you know needs help, simply dial 211.

IDignity

IDignity helps people get identification items such as

  • Birth Certificates
  • Florida ID Cards and Driver's Licenses
  • Social Security Cards

IDignity holds events monthly to help those who need ID documents. Please see the website or call the phone number for more details including upcoming event times.

Orange County 311 Government Information Services

Orange County 311 is a telephone and web-based service that gives information about local government services. You can report a pothole or get help finding a lost pet. Get referrals or information about the department you need.
Departments include:

  • Animal Services
  • Code Enforcement
  • Roads & Drainage
  • Traffic Engineering
  • Zoning

Orange County 311 call center will:

  • Answer questions
  • Coordinate complaints
  • Handle requests for services
  • Solve problems related to Orange County Government

Hours:
Mon - Fri 7:00AM - 9:00PM
Sat - Sun 9:00AM - 5:00PM
Hours of operations may be extended due to disaster and emergency situations.
Closed on county holidays

Simply dial 311 or 407.836.3111.
Spanish-speaking operators and translators are available. Contamos con traductores y operadores en espanol.