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FTRI - Special Telephones for the Hearing/Speech Challenged

FTRI has special telephone equipment for people who are hearing or speech challenged. Clients can call other people who use a standard phone. There are also services available for those who speak Spanish.
FTRI has a variety of amplified phones, TTY, Voice Carry-Over (VCO), Hearing Carry-Over (HCO) and CapTel phones. Please see the website for all available equipment.

To qualify, client must be a permanent Florida resident, at least 3 years of age, has a certified hearing loss or speech difficulty and a working landline.

To call Florida Relay, dial 7-1-1 or use one of the phone numbers below:
Voice: 1.800.955.8770
TTY: 1.800.955.8771
ASCII: 1.800.955.1339
VCO-Direct: 1.877.955.8260
STS: 1.877.955.5334
Spanish: 1.877.955.8773

Medicare

Medicare is a Health Insurance Program for people age 65 or older. Some disabled people under age 65 and people of all ages with End-Stage Renal Disease may also apply.

The Medicare website contains

  • how to apply for benefits
  • how to sign up for a drug plan
  • information about Medicare plans
  • information on finding a doctor

Medicare and Health Insurance Counseling for Seniors

SHINE volunteers help Seniors with health insurance questions. They provide free information and unbiased counseling. Get Help with questions about: Medicare, Medicare supplements, Medicaid, Prescription assistance, Long-term care insurance, and Medicare fraud. Meet with a SHINE volunteer at area counseling sites or by telephone. We can do home visits for those who are housebound.

Please see the website for more information.

Orange County Healthy Start Program

There is no cost for Healthy Start services. They are based on risk and need, not income or insurance.

Healthy Start provides a variety of services to help women have a healthy baby.

This includes:

  • Breastfeeding education
  • Childbirth classes
  • Counseling
  • Help to stop smoking
  • House calls by health professionals
  • Nutrition education
  • Post natal care for child through age 3
  • Pregnancy and Baby Care education

Samaritan Care Hospice

Samaritan Care Hospice provides end-of-life patients with quality hospice care. Services include:
Emotional & Spiritual Support

  • 24-hour on-call availability
  • chaplains
  • crisis counseling
  • medical social workers
  • respite care
  • support groups

Medical Management

  • 24 hour on-call availability
  • continuous care during crisis periods
  • medications
  • physician services
  • specially trained nurse
  • supplies

Personal Care

  • bathing
  • feeding
  • light housekeeping
  • small meal preparation

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