FTRI - Special Telephones for the Hearing/Speech Challenged

FTRI has special telephone equipment for people who are hearing or speech challenged. Clients can call other people who use a standard phone. There are also services available for those who speak Spanish.
FTRI has a variety of amplified phones, TTY, Voice Carry-Over (VCO), Hearing Carry-Over (HCO) and CapTel phones. Please see the website for all available equipment.

To qualify, client must be a permanent Florida resident, at least 3 years of age, has a certified hearing loss or speech difficulty and a working landline.

To call Florida Relay, dial 7-1-1 or use one of the phone numbers below:
Voice: 888.554.1151
TTY: 888.447.5620
ASCII: 1.800.955.1339
VCO-Direct: 1.877.955.8260
VP: 850.270.2641
STS: 1.877.955.5334
Spanish: 1.877.955.8773

Service Location

1820 East Park Avenue
Suite 101
Tallahassee, FL 32301
United States



The Florida Relay Service is the communication link for people who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Impaired. Any one who is certified as having a hearing loss or speech impairment can qualify for a special free phone. There is a toll-free Customer Care department that can assist you if you have trouble with your amplified phone. They can also be reached by email.

Please see the website for all services.

Voice: 888.554.1151
TTY: 1.888.447.5620
VP: 850.270.2641


1820 E Park Ave, Suite 101
Tallahassee, FL 32301
United States