211 is a free information and referral phone number. 211 links people in need with more than 2,000 local programs. 211 is staffed 24 hours a day. 211 will find help for:

• 24-hour Crisis and Suicide Counseling
• Elder Services
• Physical and Mental Health Services
• Utilities, Housing and Food
• Youth and Child Care Issues

And much, much more!

If you or someone you know needs help, simply dial 211.

Orange County 311 is a telephone and web-based service that gives information about local government services. You can report a pothole or get help finding a lost pet. Get referrals or information about the department you need.
Departments include:

• Animal Services
• Code Enforcement
• Roads & Drainage
• Traffic Engineering
• Zoning

Orange County 311 call center will:

• Answer questions
• Coordinate complaints
• Handle requests for services
• Solve problems related to Orange County Government

Hours:
Mon - Fri 7:00AM - 9:00PM
Sat - Sun 9:00AM - 5:00PM
Hours of operations may be extended due to disaster and emergency situations.
Closed on county holidays

Simply dial 311 or 407.836.3111.
Spanish-speaking operators and translators are available. Contamos con traductores y operadores en espanol.

Fresh Start is a 12-month residential facility in Orange County. It is for men with drug and alcohol addictions.

Some features of the program:

• 12 month program
• counseling
• detoxification
• full-time employment is required
• rehabilitation

Please call 407.293.3822 for more information.

This agency serves children with all types of special needs.

This includes:

• Autism
• Cerebral Palsy
• Developmental delays
• Down syndrome
• Speech delays
• Vision and hearing impairments

Locations:

Downtown Orlando / Holloway Campus
3305 S. Orange Avenue
Orlando, FL 32806
Phone: 407.852.3300, Ext. 1
Fax: 407.852.3301
http://www.ucpcfl.org/abo-loc-orl.shtml

East Orange/Bailes Campus
12702 Science Drive
Orlando, FL 32826
Phone: 407.852.3300, Ext. 2
Fax: 407.281.0422
http://www.ucpcfl.org/abo-loc-eora.shtml

Osceola Campus
448 W. Donegan Avenue
Kissimmee, FL 34741
Phone: 407.852.3300, Ext. 3
Fax: 407.932.3480
http://www.ucpcfl.org/abo-loc-osc.shtml

Pine Hills Campus
5800 Golf Club Parkway
Orlando, FL 32808
Phone: 407.852.3300, Ext. 4
Fax: 407.299.5520
http://www.ucpcfl.org/abo-loc-pin.shtml

This agency offers regular mental health support groups.

Support groups are offered for:

• Adults restored and recovering from mental illness
• Family members and friends of loved ones with mental illness

Hours:
Monday - Friday 9:00AM - 5:00PM

The Primary Care Access Network (PCAN) provides regular health care to all people.
Locations:
Apopka Family Health Center
225 East 7th Street
Apopka, FL 32703
407.905.8827

Bithlo Family Health Center
19108 East Colonial Drive
Orlando, FL 32820
407.905.8827

Central Florida Family Health Center
5449 South Semoran Boulevard
Suite 14
Orlando, FL 32822
407.322.8645
Dental - Suite 19B
407.207.7290

Central Florida Family Health Center
11881-A East Colonial Drive
Orlando, FL 32826
407.322.8645

Eatonville Family Health Center
434 West Kennedy Boulevard
Suite D
Eatonville, FL 32810
407.905.8827

Health Alliance Family Care Center
1210 East Plant Street
Winter Garden, FL
407.905.8827

Lake Underhill Family Health Center
5730 Lake Underhill Road
Orlando, FL 32807
407.322.8645
Orange County Health Department - Prenatal Care

This program provides help for veterans.

Services include:

• Help filing claims for benefits and appeals
• Help with benefit plan applications for retired military survivors
• Help with getting military records/medals
• Lets citizens know about VA benefits available
• Referrals to other agencies

You must be a Veteran or dependent as defined under Title 38 US Code.